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Delivery

UK DELIVERY
2nd Class Standard delivery £.3.99  
UK Standard delivery takes approx. 2-3 working days and operates from Mon-Fri 9am - 4pm
To ensure you get all your goods before the weekend, please place your order by Tuesday to receive by Friday at the latest.
1st Class delivery £4.99 
UK first class delivery takes approx. 1-2 working days. we do not operate on weekends so please order by Thursday 3pm the latest to receive your order during the weekend.
 

Our processing time starts from the moment an order is accepted. This includes a 24 period where your items will be processed and dispatched by us. Please note this can take longer during our sale periods or busy holidays, where it may take up to 48 hours for all shipments to be dispatched.

We do not dispatch orders on bank holidays or weekends so orders made on these days will be dispatched on the next available working day.

 

Human Hair Orders
When buying our human hair, our delivery will take approx. 6-8 working days for UK customers and approx. 8-14 working days for all international customers.
 As soon as an order is placed the hair will go straight into production and will be machine made by our in-house machinists here in the UK.

 

TO ALL INTERNATIONAL CUSTOMERS
 
As the recipient, you will be responsible and liable for all import duties, customs and local sales taxes levied by the country you are shipping to 'if charged'. Payments of these amounts will be necessary to release your order from customs upon arrival.
we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country.
If the item gets returned to us as a result of unpaid duties, fees may be deducted from your total order amount
 
INTERNATONAL DELIVERY 
World Zone 1 delivery £12.55 - £16.00
Standard delivery takes approx. 7-12 working days and operates Mon-Fri 9am - 4PM. Shipping charges may vary between £12.55 - £16.00, this depends if your package exceeds a certain weight. 
We do not currently offer express delivery options or any special services.
Our processing time starts from the moment an order is accepted. This includes a 24 period where your items will be processed and dispatched by us. Please note this can take longer during our sale periods or busy holidays, where it may take up to 48 hours for all shipments to be dispatched.
We do not dispatch orders on bank holidays or weekends so orders made on these days will be dispatched on the next available working day.
WORLD ZONE 1 AREA INCLUDES LOCATIONS: 
Central African Republic, South Africa, Aruba, Curacao, Trinidad & Tobago, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Venezuela, Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Cocos (Keeling) Islands, Hong Kong SAR, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao SAR, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, North Korea, Oman, Pakistan, Palestinian Territories, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen

 

World Zone 2 delivery £13.95 - £16.00
Standard delivery takes approx. 7-12 working days and operates Mon-Fri 9am - 4PM. Shipping charges may vary between £13.95 - £16.00, this depends if your package exceeds a certain weight. 
We do not currently offer express delivery options or any special services.
Our processing time starts from the moment an order is accepted. This includes a 24 period where your items will be processed and dispatched by us. Please note this can take longer during our sale periods or busy holidays, where it may take up to 48 hours for all shipments to be dispatched.
We do not dispatch orders on bank holidays or weekends so orders made on these days will be dispatched on the next available working day.
WORLD ZONE 2 AREA INCLUDES LOCATIONS: 
Australia, Fiji, Kiribati, New Zealand, Tonga 

 

Rest of the World delivery £14.90 - £20.05
Standard delivery takes approx. 7-12 working days and operates Mon-Fri 9am - 4PM. Shipping charges may vary between £14.90 - £20.05, this depends if your package exceeds a certain weight. 
We do not currently offer express delivery options or any special services.
Our processing time starts from the moment an order is accepted. This includes a 24 period where your items will be processed and dispatched by us. Please note this can take longer during our sale periods or busy holidays, where it may take up to 48 hours for all shipments to be dispatched.
We do not dispatch orders on bank holidays or weekends so orders made on these days will be dispatched on the next available working day.
REST OF THE WORLD INCLUDES LOCATIONS: 

LOCATIONS NOT LISTED IN ZONE 1/2

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