Here are some of our frequently asked questions. Reporting to this before contacting us can save a lot of time for you.
What's the difference between a Lace-front and a Non-lace front wig?
The clue is in the name.. a 'Lace front' has lace at the front giving your wig a natural hairline, for a natural look. A non-lace front wig has an unnatural hairline, this does not majorly effect the look as 45% of wigs we sell are still non-laced and we have amazing feedback on how natural our non-laced wigs hair looks.
Where is my receipt
Our brand is paperless when it comes to receipts. We try to avoid printing as much paper as we can to contribute to a better planet. All customers will receive a PDF Version of their receipt in their order confirmation emails. You can download or print this receipt if needed. This does not effect customers being able to return orders.
Is this wig heat resistant?
Yes! All of our wigs are heat resistant. All of our synthetic wigs have a heat tolerance of Max.280°C.
Please do not perm our synthetic hair wigs as if you do, we’re not responsible for any damage coursed to the wig in your possession. Curly styles can not be reversed once straightened.
Can I return my order that I purchased on a sale?
Any items purchased with a discount code are eligible for a return, if you purchase from our Sale section, refunds are not accepted