Returns & Refunds
Here at at PBeauty Hair we do not accept exchanges!
We're happy to accept a return. This applies to all items dispatched to us from 21 days of receipt by you.
Return costs are not covered by us and we advise all customers to use a Tracked Service when returning goods.
After receiving returns back, we will go through an inspection of the product to check the wig is in good condition, has no residue and is still intact the way we sent it, with security tags still attached. If the item is returned in any of these conditions a deduction for repairs and restock will be issued from the full amount before issuing a partial refund.
All Non-lace front wigs arrive with a security tag attached, if this tag is removed you will no longer be able to return this item.
We’re unable to accept returns beyond the 21 days of your receipt and anything sent to us after 21 days may be returned back to you.
Purchases made on final sale items are non refundable. You will find all final sales within our 'Sale' Page.
After receiving your goods back we will go through an inspection to check the wig is in good condition, has no residue and is still intact the way we sent it, with security tags still attached. If the item is returned in any of these conditions a deduction for repairs and restock will be deducted from the full amount before issuing the remaining refund.
Final Sales are non refundable
Payments will be credited back to the original purchasers credit card or payment method. Refunds are processed within 2-3 working days of receiving the item back.
If your refund is taking longer than the time above please contact your bank as the processing time may vary depending on who you bank with. If this issue occurs please contact your bank as we're unable to amend this delay.